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Recall on 9Lives® Protein Plus® Wet, Canned Cat Food

The J.M. Smucker Company Issues Voluntary Recall of Specific Lots of 9Lives® Protein Plus® Wet, Canned Cat Food Due to Low Levels of Thiamine (Vitamin B1)

For Immediate Release

December 7, 2018

 

The J.M. Smucker Company today announced a voluntary recall of specific lots of9Lives® Protein Plus® wet, canned cat food due to possible low levels of thiamine (Vitamin B1). No illnesses related to this issue have been reported to date and the product is being recalled out of an abundance of caution.  Follow this link for more information and to view photos of the products being recalled.

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The staff at Hill Country Animal Hospital is wonderful. They are knowledgeable and helpful and are always willing to go out of the way to make my pet feel comfortable. I love the fact that the doctors and/or staff always call to check on my pet after she has had a procedure. It is these special touches that make this place so very special. Thank you so much for everything you do!!
Christine G., Helotes, TX
I really can't offer any suggestions for improvement. Dr. Rooker is great. No matter what we see or call her for, she is always very knowledgeable as well as very kind. Also, she always follows up with a phone call. This is very much appreciated. Your staff is great. When we walk in the door, we are always greeted by name made to feel that our visit is just as important to them as it is to us. Thank you.
Carolyn B., Rio Medina, TX
This is probably the best office I have been to. I’m not just talking about for the animals…the customer service from the first phone call, to stopping in to pick up meds, to the moment I walked out and even the follow up call! Top notch. Appreciated that you are able to check out in the room. This is really helpful especially to keep interaction without pets to a minimum. I will be back. This was a wonderful 1st time experience. And thank you to the doctor for following up with a call.
Erika G., San Antonio, TX
So happy we were referred to this office, very satisfied with the experience. Really concerned about leaving our vet in AZ. We are happy now. Everyone was caring and professional. Would highly recommend this office.