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Introducing our new app!

We want to say thank you to all of our clients for your continued loyalty and support.

Part of our thanks means us providing tools to make things more convenient for our clients and that is why we are rolling out a new feature called the HCAH App. If you downloaded our old app, rest assured that this one is very useful and interactive! You will now be able to earn a future discount with the purchases you are making with us.

What does this app do?

  • Access your pet’s reminders
  • Easily request medication refills with notifications when your order is ready to pick up
  • Request appointments with replies through the app
  • Automatically link to our online pharmacy to easily manage and place orders*
  • Link to our website
  • Link to ASPCA Poison Control in case of an emergency
  • Upload your pet selfies
  • See other cute Hill Country pet selfies

 

How can you communicate through the app?

  • Send messages to the hospital through the app
  • Receive messages from the hospital by allowing push notifications
  • Receive a message when your prescription is ready, to schedule an appointment, to be notified when your pet is awake from surgery, or if there is an alert that we need to get out to our clients


 

How do Loyalty Rewards work?

  • Loyalty Rewards are located inside the app. Paw print stamps equal rewards.
  • Redeem 16 paw print stamps and get a $100.00 credit on your account.
  • Download the app and receive a free paw print stamp
  • Receive a paw print stamp for every $100.00 you spend in the hospital (per invoice.) We cannot round up invoices.  Invoices must be a minimum of $100.00 and in $100.00 increments to receive credit.
  • Refer a friend that comes in for an appointment and tells us you referred them and receive 2 stamps
  • Watch our Facebook and our Blog for other exciting promotions that allow you to earn loyalty stamps.  Promotion stamps are good only for the time specified in the promotion.
  • Stamps cannot be used retroactively.  They are only good from the day you download the app.  

*Purchases made on our online store are not eligible for loyalty rewards points.  Only purchases made in the hospital are eligible.

Look for the "HCAH" app in Google Play Store and Apple App Store

Download the app here

Android Users go to Google Play Store

IPhone Users go to Apple App Store

 

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From Facebook:

Dr. Krick and your whole team are wonderful. In addition, the overall high standards of Hill Country Animal Hospital as a whole are excellent. It is why we have remained clients over the years even after moving away from Helotes.
Paul M., San Antonio, TX
I really can't offer any suggestions for improvement. Dr. Rooker is great. No matter what we see or call her for, she is always very knowledgeable as well as very kind. Also, she always follows up with a phone call. This is very much appreciated. Your staff is great. When we walk in the door, we are always greeted by name made to feel that our visit is just as important to them as it is to us. Thank you.
Carolyn B., Rio Medina, TX
This is probably the best office I have been to. I’m not just talking about for the animals…the customer service from the first phone call, to stopping in to pick up meds, to the moment I walked out and even the follow up call! Top notch. Appreciated that you are able to check out in the room. This is really helpful especially to keep interaction without pets to a minimum. I will be back. This was a wonderful 1st time experience. And thank you to the doctor for following up with a call.
Erika G., San Antonio, TX
So happy we were referred to this office, very satisfied with the experience. Really concerned about leaving our vet in AZ. We are happy now. Everyone was caring and professional. Would highly recommend this office.