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Emergency Services

If you have an emergency, the first thing you should do is to try to remain calm! Assess your pet for signs and symptoms and give us a call. We are equipped to handle most emergencies, but if your pet has an emergency that we cannot handle, we can stabilize your pet and send you to get the appropriate treatment.

Some common symptoms that could be an emergency include the following. We recommend that you seek emergency care if your pet experiences any of these symptoms:

  • Breathing difficulty
  • Sudden and unexpected swelling of the abdomen
  • Inability to pass urine or feces
  • Excessive vomiting or diarrhea
  • Any signs of heat stroke or overheating
  • Prolonged seizures or repetitive seizures
  • Excessive bleeding
  • Excessively high or low temperature (higher than 104 degrees or under 100 degrees)
  • Hit by a car
  • Rattlesnake bite or suspected snake bite
  • Porcupine quills
  • Attacked by another animal
  • Any injury to an eye
  • Trauma such as deep wounds
  • Obvious bone fractures
  • Sustained an electrical shock
  • Lost consciousness
  • Prolonged delay in giving birth (going more than 3 – 4 hours between puppies or kittens)
  • Experienced a fall from a height

These are some common emergencies, but this list does not contain every emergency possible. If you think your pet has an emergency, seek medical help as soon as possible. Please call us at (210) 695-4455 or one of the following emergency veterinary hospitals nearby.

Mission Veterinary Specialty and Emergency
8202 Loop 1604
San Antonio, TX 78249

Blue Pearl of Stone Oak
503 E. Sonterra Blvd #102
San Antonio, TX 78258

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From Facebook:

This was my first visit with a dog that I had had for a week and a half. I wanted him thoroughly examined for health and a neuter. I had a number of questions since it's been a long time since I have had a younger dog and Dr. Rooker took all of the time necessary to answer all of my questions. I'm afraid I kept everyone there late and I really appreciate the excellent experience. You are my new veterinarian.
Dori O., Helotes, TX
The staff at Hill Country Animal Hospital is wonderful. They are knowledgeable and helpful and are always willing to go out of the way to make my pet feel comfortable. I love the fact that the doctors and/or staff always call to check on my pet after she has had a procedure. It is these special touches that make this place so very special. Thank you so much for everything you do!!
Christine G., Helotes, TX
This is probably the best office I have been to. I’m not just talking about for the animals…the customer service from the first phone call, to stopping in to pick up meds, to the moment I walked out and even the follow up call! Top notch. Appreciated that you are able to check out in the room. This is really helpful especially to keep interaction without pets to a minimum. I will be back. This was a wonderful 1st time experience. And thank you to the doctor for following up with a call.
Erika G., San Antonio, TX
I really can't offer any suggestions for improvement. Dr. Rooker is great. No matter what we see or call her for, she is always very knowledgeable as well as very kind. Also, she always follows up with a phone call. This is very much appreciated. Your staff is great. When we walk in the door, we are always greeted by name made to feel that our visit is just as important to them as it is to us. Thank you.