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Emergency Services

If you have an emergency, the first thing you should do is to try to remain calm! Assess your pet for signs and symptoms and give us a call. We are equipped to handle most emergencies, but if your pet has an emergency that we cannot handle, we can stabilize your pet and send you to get the appropriate treatment.

Some common symptoms that could be an emergency include the following. We recommend that you seek emergency care if your pet experiences any of these symptoms:

  • Breathing difficulty
  • Sudden and unexpected swelling of the abdomen
  • Inability to pass urine or feces
  • Excessive vomiting or diarrhea
  • Any signs of heat stroke or overheating
  • Prolonged seizures or repetitive seizures
  • Excessive bleeding
  • Excessively high or low temperature (higher than 104 degrees or under 100 degrees)
  • Hit by a car
  • Rattlesnake bite or suspected snake bite
  • Porcupine quills
  • Attacked by another animal
  • Any injury to an eye
  • Trauma such as deep wounds
  • Obvious bone fractures
  • Sustained an electrical shock
  • Lost consciousness
  • Prolonged delay in giving birth (going more than 3 – 4 hours between puppies or kittens)
  • Experienced a fall from a height

These are some common emergencies, but this list does not contain every emergency possible. If you think your pet has an emergency, seek medical help as soon as possible. Please call us at (210) 695-4455 or one of the following emergency veterinary hospitals nearby.

Mission Veterinary Specialty and Emergency
8202 Loop 1604
San Antonio, TX 78249

Blue Pearl of Stone Oak
503 E. Sonterra Blvd #102
San Antonio, TX 78258

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From Facebook:

Dr. Krick and your whole team are wonderful. In addition, the overall high standards of Hill Country Animal Hospital as a whole are excellent. It is why we have remained clients over the years even after moving away from Helotes.
Paul M., San Antonio, TX
Always have friendly, loving, knowledgeable doctors who spend adequate time with our pets. I love how I can see they actually care for our furry family members. The experience at this office is superb. From being immaculately clean to the care and candor provided by the staff, you have made a lifelong customer. I would easily drive 100 miles to obtain the level of customer service provided by this practice. Well done!
Julie F., San Antonio, TX
This was my first visit with a dog that I had had for a week and a half. I wanted him thoroughly examined for health and a neuter. I had a number of questions since it's been a long time since I have had a younger dog and Dr. Rooker took all of the time necessary to answer all of my questions. I'm afraid I kept everyone there late and I really appreciate the excellent experience. You are my new veterinarian.
Dori O., Helotes, TX
I called afterwards because I thought I missed some instructions and the front desk was able to answer my question immediately but the Dr. also called me back to clear up any confusion. My cat is 19 years old and not once did they tell me to euthanize her because of her age. The nurse who was handling her was the best, she treated my cat with care and understanding.