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COVID-19 Gave Us New Lives

March 30, 2020 by Hill Country Animal Hospital

Covid 19, Coronavirus and Pets

COVID-19 STAY HOME STAY SAFE

COVID-19 and the Coronavirus are on everyone’s mind right now and rightly so. We want to make sure we provide you with timely and useful information regarding how you and your pet can stay safe and healthy. Read on to learn more about pets and Coronavirus.

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Tags: coronavirus | COVID-19 | pandemic | safety

Posted in: Contagious Diseases | Disaster Preparedness | Hill Country Animal Hospital News and Events | Pet Health and Wellness | Pet Safety | You & Your Pet

Be Prepared and Avoid Disaster

May 10, 2019 by Hill Country Animal Hospital

Are You Prepared?

Now is the time to get prepared. Now is the time to review what it takes to be prepared for disaster. May 11^th was National Animal Disaster Preparedness Day. Even though the day has passed, we want to help you prepare in the event that you and your pets are ever involved in an evacuation or disaster. Remember, the key to staying safe is to plan ahead. DO NOT wait Continue…

Tags: disaster preparedness | emergency | National Animal Disaster Preparedness Day | pet emergency | safety

Posted in: Disaster Preparedness | Emergency | Hill Country Animal Hospital News and Events | Pet Health and Wellness | Pet Safety | The Great Outdoors | You & Your Pet

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This is probably the best office I have been to. Iâ€™m not just talking about for the animalsâ€¦the customer service from the first phone call, to stopping in to pick up meds, to the moment I walked out and even the follow up call! Top notch. Appreciated that you are able to check out in the room. This is really helpful especially to keep interaction without pets to a minimum. I will be back. This was a wonderful 1st time experience. And thank you to the doctor for following up with a call.

You do everything well! From the second you walk in the door you are greeted by name, told "we have you checked in," etc. The veterinary assistant was so great! Dr. Krick is wonderful as is Dr. Peterson. They both share knowledge and listen well.

I really can't offer any suggestions for improvement. Dr. Rooker is great. No matter what we see or call her for, she is always very knowledgeable as well as very kind. Also, she always follows up with a phone call. This is very much appreciated. Your staff is great. When we walk in the door, we are always greeted by name made to feel that our visit is just as important to them as it is to us. Thank you.

I called afterwards because I thought I missed some instructions and the front desk was able to answer my question immediately but the Dr. also called me back to clear up any confusion. My cat is 19 years old and not once did they tell me to euthanize her because of her age. The nurse who was handling her was the best, she treated my cat with care and understanding.