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Canine Influenza Update July 19, 2017


The latest update on the Canine Influenza Virus’ migration into Texas shows that we have positive cases in San Antonio now. Information is still coming in but we now have confirmation that dogs have tested positive in San Antonio.

What does this mean for your dog?

The same information from our previous emails still hold true. If your dog leaves the house to participate in any activity outside your home where he or she comes into contact with other dogs, he or she should be vaccinated. Remember that all dogs will be very susceptible to this virus since it is an emerging disease in our country.

As of August 1st all dogs visiting the Palms Pet Resort (for any service) will be required to be vaccinated for influenza. All bordetella vaccines should also be up to date at least 7 days in advance of your dog’s visit for any services.

If your dog has never been vaccinated for the Canine Influenza Virus (CIV) the initial vaccine plus one booster will be necessary. If your dog has been vaccinated for CIV in the past, a booster with the new Combo vaccine will suffice as an annual booster.

For more information about Canine Influenza please visit the American Veterinary Medical Association's website at the link below: Canine Influenza: Pet Owners' Guide

As always, call us with questions or to schedule if you feel your dog would benefit from the protection of this vaccine.

You can also stay up to date by visiting our Facebook page and coming soon our Hill Country Animal Hospital blog on our brand new website.

Delays and Shortages of Royal Canin Food

We want to pass along some information that we have received from Royal Canin, the company that supplies one of the lines of prescription pet food that we carry.  Royal Canin was a victim of the cyber attack that affected much of Europe last week.  Because of this, many of their systems were adversely affected.  Their production was halted and has now gradually resumed but there will still be shortages and issues getting food.  This slow down is affecting us here in the hospital and also through our online pharmacy with Vets First Choice, so your food may not be readily available as it normally is.   

Unfortunately, there is nothing that we can do in this situation except be patient and prepared.  Royal Canin has always provided us with excellent products and services and we are confident that they are handling this matter as expeditiously as possible.  If we are unable to get a food that you need, our doctors can make recommendations for alternatives until Royal Canin is up and running normally again.  If your pet is running low on his Royal Canin food, don't wait until the bag is out to call us.  If you do have to temporarily change your pet's food, it is important that you do it gradually, so calling when your pet still has some food left is going to allow us to transition to a temporary food which will help to avoid gastrointestinal upset.

Call us with questions and we can all hope that this interruption in service is over quickly.   


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